How would you rate your water company?

When I first woke up this morning, Labor Day, the first thing that caught my attention was that it was raining.  Oh well, not so good for the planned bar-b-que.  I watched the weather just to see if there was any chance we would have a decent time to grill today.  That was not encouraging.

Of course, I made the coffee since I don't function well until I have had at least one cup of coffee - maybe two.  So, at this point, everything is OK - weather a little disappointing - but OK.  After getting some coffee down and just lounging for a bit, I decided that I should go ahead and get started on the boiled eggs for the potato salad and maybe even go ahead and get the potatoes peeled, washed and cut up.

I go to the kitchen and NO WATER!  Yes - on a holiday with cooking to do and the coffee pot getting low already - no water.  I tried several times to call the emergency line (to report problems) to my local water company.  The line was continuously busy which was no surprise.  Finally, after many attempts, I got through.

The lady answered the phone (answering service for the water company) and asked how she could help me.  I told her that I was calling to see why we had no water.  She did not ask for a service address or any other information.  She simply said the following:

"There is a water leak is why you have no water.  They have not found it yet.  Have you seen it?"

If I had the water to make another pot of coffee, I would simply sit down and have a good laugh over that one.  How's that for customer service?

How would you rate your water company?  Hopefully, it is not Pine Bluff Water Authority.